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What do patients and relatives know about problems and failures in care?

February 20, 2012

Iedema R, Allen S, Britton K, et al. BMJ Qual Saf. 2012;21(3):198-205.

View more articles from the same authors.

Interviews with patients and family members who had experienced a medical error revealed that patients had considerable insight about how to improve care processes to prevent errors. However, they encountered barriers when trying to provide feedback to clinicians and hospital administrators.

PubMed citation

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Facility and Group Administrators

Quality and Safety Professionals

General Internal Medicine

Hospital Medicine

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