From implementation to sustainment: a large-scale adverse event disclosure support program generated through embedded research in the Veterans Health Administration.
Elwy AR, Maguire EM, McCullough M, et al. From implementation to sustainment: a large-scale adverse event disclosure support program generated through embedded research in the Veterans Health Administration. Healthc (Amst). 2021;8(Suppl1):100496. doi:10.1016/j.hjdsi.2020.100496.
Disclosure of medical errors is supported by both patients and providers. Following the implementation of the Veterans Health Administration’s policy on disclosing medical errors to patients and their families, it was necessary to determine the effects of implementation (or not) of this policy. This article describes the development, implementation, and sustainment of an error disclosure toolkit for use across the VA system.