Patients' experiences of dental diagnostic failures: a qualitative study using social media.
Patient safety issues in dentistry are receiving increasing attention. Based on 67 individual patient interviews, researchers in this study explored patient perspectives about the impact of dental diagnostic errors. Participants identified several categories of contributing factors, including clinician issues (e.g., poor communication), patient issues (e.g., lack of self-advocacy), and system factors (e.g., insurance challenges, workload).