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What's going well: a qualitative analysis of positive patient and family feedback in the context of the diagnostic process.

Liu SK, Bourgeois FC, Dong J, et al. What’s going well: a qualitative analysis of positive patient and family feedback in the context of the diagnostic process. Diagnosis (Berl). 2024;11(1):63-72. doi:10.1515/dx-2023-0075.

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March 6, 2024
Liu SK, Bourgeois FC, Dong J, et al. Diagnosis (Berl). 2024;11(1):63-72.
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Patient feedback on diagnostic errors may improve the quality and safety of care. As part of the larger OurDx study, this analysis examined patient feedback on what went well with the diagnostic process. Results mirrored those of studies on diagnostic errors, stating feeling heard, appreciated, and timely communication contributed to a good diagnostic process.

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Liu SK, Bourgeois FC, Dong J, et al. What’s going well: a qualitative analysis of positive patient and family feedback in the context of the diagnostic process. Diagnosis (Berl). 2024;11(1):63-72. doi:10.1515/dx-2023-0075.

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