Health literacy and communication quality in health care organizations.

Matthew Wynia; Chandra Y. Osborn

Study

Health literacy and communication quality in health care organizations.

November 24, 2010

Wynia M, Osborn CY. J Health Commun. 2010;15 Suppl 2:102-15.

View more articles from the same authors.

In this multicenter study, patients with limited health literacy consistently reported dissatisfaction with the communication they received from health care providers.

PubMed citation

Available at

Related Resources From the Same Author(s)

Effect of patient- and medication-related factors on inpatient medication reconciliation errors.

November 26, 2014

Limited health literacy is a barrier to medication reconciliation in ambulatory care.

February 24, 2011

Using a risk assessment approach to determine which factors influence whether partially bilingual physicians rely on their non-English language skills or call an interpreter.

January 3, 2017

Making it easier to do the right thing: a modern communication QI agenda.

October 11, 2012

Improving ambulatory patient safety: learning from the last decade, moving ahead in the next.

December 21, 2011

Talking with patients about other clinicians' errors.

December 18, 2014

Are surgeons and anesthesiologists lying to each other or gaming the system? A national random sample survey about "truth-telling practices" in the perioperative setting in the United States.

January 20, 2016

Walking a tightrope: balancing the risk of diagnostic error in inpatient pediatrics.

November 30, 2016

Transparency, public reporting, and a culture of change to quality and safety in cardiac surgery.

November 9, 2022

Impact of automated alerts on discharge opioid overprescribing after general surgery.

September 11, 2024

Related Resources

Patient Safety Primers

Personal Health Literacy

August 30, 2023

Accuracy in patient understanding of common medical phrases.

December 21, 2022

Using consumer-based kiosk technology to improve and standardize medication reconciliation in a specialty care setting.

January 2, 2017

Does your patient really understand?

March 8, 2015

Parents' medication administration errors: role of dosing instruments and health literacy.

December 21, 2014

Patients' attitudes towards patient involvement in safety interventions: results of two exploratory studies.

December 16, 2013

Improving prescription drug warnings to promote patient comprehension.

February 14, 2011

National Action Plan to Improve Health Literacy.

June 16, 2010

Predictors of misunderstanding pediatric liquid medication instructions.

December 9, 2009

WebM&M Cases

Lethal Cap

March 1, 2004

See More About The Topic

Hospitals

Ambulatory Clinic or Office

Health Care Providers

Health Care Executives and Administrators

Educators

Health literacy and communication quality in health care organizations.

Personal Health Literacy

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Health literacy and communication quality in health care organizations.

Personal Health Literacy

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site

Submit Your Training

Continue as a Guest

Continue Logged In

Submit Your Training

Continue as a Guest

Continue Logged In

New Users to the PSNet site

Submit Your Toolkit

Continue as a Guest

Continue Logged In

Submit Your Toolkit

Continue as a Guest

Continue Logged In

New Users to the PSNet site

Submit Your WebM&M Case

Continue as a Guest

Continue Logged In

Submit Your WebM&M Case

Continue as a Guest

Already have a PSNet

Account?

New Users