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Study
Using a risk assessment approach to determine which factors influence whether partially bilingual physicians rely on their non-English language skills or call an interpreter.
January 3, 2017
Maul L, Regenstein M, Andres E, et al. Jt Comm J Qual Patient Saf. 2012;38(7):328-36.
Rather than using professional interpreters, many partially bilingual clinicians rely on their own (sometimes inadequate) foreign language skills when communicating with patients with limited English proficiency. This study used failure mode and effect analysis to analyze the potential hazards of this decision and identify possible solutions.
