Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Study

Turning the medical gaze in upon itself: root cause analysis and the investigation of clinical error.

Iedema RAM, Jorm C, Long D, et al. Turning the medical gaze in upon itself: root cause analysis and the investigation of clinical error. Soc Sci Med. 2006;62(7):1605-15.

Save
Print
June 14, 2011
Iedema RAM, Jorm C, Long D, et al. Soc Sci Med. 2006;62(7):1605-15.
View more articles from the same authors.

This study discusses the translocation of root cause analysis (RCA) techniques from non-health care settings and how this method leads to new roles and participation among clinicians in more clearly understanding health care systems and the errors they produce. The authors explain the contextual factors driving a commitment to quality and safety as a platform to discuss techniques of conducting RCAs. This discussion is illustrated with actual excerpts from an RCA, after which the authors analyze the roles each participant played, the tensions that exist, and the new communication patterns that resulted. The authors suggest the need to address challenges in conducting RCAs but also raise the question of whether they will serve to foster relationships between clinicians and management in moving patient safety efforts forward.

Save
Print
Cite
Citation

Iedema RAM, Jorm C, Long D, et al. Turning the medical gaze in upon itself: root cause analysis and the investigation of clinical error. Soc Sci Med. 2006;62(7):1605-15.