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Implementing root cause analysis in an area health service: views of the participants.

Middleton S, Walker C, Chester R. Implementing root cause analysis in an area health service: views of the participants. Aust Health Rev. 2005;29(4):422-8.

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June 14, 2011
Middleton S, Walker C, Chester R. Aust Health Rev. 2005;29(4):422-8.
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The investigators surveyed staff and consumers about their involvement in a health services' root cause analysis initiative. They found that participants valued the process but felt there could be more emphasis on articulating causes of the failure.

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Middleton S, Walker C, Chester R. Implementing root cause analysis in an area health service: views of the participants. Aust Health Rev. 2005;29(4):422-8.