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Prosocial voice in the hierarchy of healthcare professionals: the role of emotions after harmful patient safety incidents.

Richmond JG, Burgess N. Prosocial voice in the hierarchy of healthcare professionals: the role of emotions after harmful patient safety incidents. J Health Organ Manag. 2023;37(3):327-342. doi:10.1108/jhom-01-2022-0027.

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March 22, 2023
Richmond JG, Burgess N. J Health Organ Manag. 2023;37(3):327-342.
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Healthcare professionals who are involved in patient safety incidents can experience psychological distress. Using three case examples from surgery, urology, and maternity care, this study explored the emotional experience of healthcare professionals involved in patient safety incidents. The authors discuss the importance of providing support for recovery after involvement in a patient safety incident and protecting professionals from workplace pressures.

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Richmond JG, Burgess N. Prosocial voice in the hierarchy of healthcare professionals: the role of emotions after harmful patient safety incidents. J Health Organ Manag. 2023;37(3):327-342. doi:10.1108/jhom-01-2022-0027.