Interruptions in the wild: development of a sociotechnical systems model of interruptions in the emergency department through a systematic review.
Werner N, Holden RJ. Interruptions in the wild: Development of a sociotechnical systems model of interruptions in the emergency department through a systematic review. Appl Ergon. 2015;51:244-54. doi:10.1016/j.apergo.2015.05.010.
Interruptions are a known safety hazard that occur frequently. This systematic review proposes that interruptions be considered a process with various potential consequences for multiple actors rather than single events and suggests a human factors approach to addressing interruptions.
Werner N, Holden RJ. Interruptions in the wild: Development of a sociotechnical systems model of interruptions in the emergency department through a systematic review. Appl Ergon. 2015;51:244-54. doi:10.1016/j.apergo.2015.05.010.