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Study
Error disclosure and family members' reactions: does the type of error really matter?
November 23, 2016
Leone D, Lamiani G, Vegni E, et al. Patient Educ Couns. 2015;98(4):446-52.
In this study, Italian physicians were videotaped in a simulated scenario of error disclosure to a family member. Physicians were much more likely to use the term error, apologize, and display empathy when the scenario represented an instance of clear responsibility rather than shared responsibility or system failure.
