Why and how to approach user experience in safety-critical domains: the example of health care. | PSNet

Provide Feedback |

Register

Commentary

Why and how to approach user experience in safety-critical domains: the example of health care.

September 8, 2021

Grundgeiger T, Hurtienne J, Happel O. Hum Factors. 2020;63(5):821-832.

View more articles from the same authors.

The usability of information technology continues to be a challenge in health care. The authors suggest that consideration of the user is critical to improving interaction with technology and thus increasing patient safety. They provide a theoretical foundation for considering user experience in healthcare.

PubMed citation

Related Resources From the Same Author(s)

Identifying barriers to and opportunities for telehealth implementation amidst the COVID-19 pandemic by using a human factors approach: a leap into the future of health care delivery?

May 5, 2021

Safety culture: an integration of existing models and a framework for understanding its development.

March 17, 2021

Twelve-month review of infusion pump near-miss medication and dose selection errors and user-initiated "good save" corrections: retrospective study.

November 4, 2020

ASK ME!-Routine measurement of patient experience with patient safety in ambulatory care: a mixed-mode survey

December 22, 2021

Team cognition in handoffs: relating system factors, team cognition functions and outcomes in two handoff processes.

June 22, 2022

The devil is in the detail: how a closed-loop documentation system for IV infusion administration contributes to and compromises patient safety.

July 22, 2020

Usability of a human factors-based clinical decision support in the emergency department: lessons learned for design and implementation.

May 11, 2022

Applying human factors engineering to address the telemetry alarm problem in a large medical center.

August 11, 2021

A bottom-up approach addressing patient care and differential diagnosis amidst the Covid-19 response.

October 14, 2020

The effectiveness of interruptive prescribing alerts in ambulatory CPOE to change prescriber behaviour and improve safety.

May 5, 2021

View More

Related Resources

Patient safety of perioperative medication through the lens of digital health and artificial intelligence.

June 28, 2023

Interview

In Conversation with... Susan McGrath, PhD and George Blike, MD about Surveillance Monitoring

April 26, 2023

Perspective

Surveillance Monitoring to Improve Patient Safety in Acute Hospital Care Units

April 26, 2023

Journal Article

Study

Reducing hospital harm: establishing a command centre to foster situational awareness.

March 29, 2023

A qualitative study of what care workers do to provide patient safety at home through telecare.

June 23, 2021

Do you know what doses are being programmed in the OR? Make it an expectation to use smart infusion pumps with DERS.

April 1, 2020

The contribution of staffing to medication administration errors: a text mining analysis of incident report data.

December 18, 2019

ISMP medication error report analysis.

June 16, 2019

The wicked problem of patient misidentification: how could the technological revolution help address patient safety?

June 14, 2019

System-related and cognitive errors in laboratory medicine.

January 9, 2019

View More

See More About The Topic

Information Professionals

Human Factors Engineering

To sign up for updates or to access your subscriber preferences, please enter your email address below.

5600 Fishers Lane
Rockville, MD 20857
Telephone: (301) 427-1364