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Newspaper/Magazine Article

When staff speak up on safety, do managers listen—and act?

Patterson P. When staff speak up on safety, do managers listen--and act? OR manager. 2011;27(6):1, 6-8.

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August 24, 2011
Patterson P. OR manager. 2011;27(6):1, 6-8.
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This piece discusses nurses' reluctance to speak up when witnessing shortcuts, incompetence, and disrespect that could affect the safety of care.

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Patterson P. When staff speak up on safety, do managers listen--and act? OR manager. 2011;27(6):1, 6-8.