What does 'safe care' mean in the context of community-based mental health services? A qualitative exploration of the perspectives of service users, carers, and healthcare providers in England.
Averill P, Bowness B, Henderson C, et al. What does ‘safe care’ mean in the context of community-based mental health services? A qualitative exploration of the perspectives of service users, carers, and healthcare providers in England. BMC Health Serv Res. 2024;24(1):1053. doi:10.1186/s12913-024-11473-3.
Community-based mental health care receives less research attention than other care types and locations. In this study, people who have used community-based mental health care, carers, and providers shared their perspectives on what safety means in that setting. Four themes were uncovered: (1) systemic challenges, such as access to care; (2) managing risks to patients or those around them; (3) how clinicians can cause harm or proactively prevent it; and (4) safe care is a work in progress.