Whack-a-Mole: The Price We Pay For Expecting Perfection.
Marx D. Plano, TX: By Your Side Studios; 2009. ISBN: 9780615283074.
This book explores the concepts of error, system design, and behavioral choice in relation to blame, accountability, and a just response to the reality of human fallibility. The author, David Marx, was featured in a PSNet Perspective in 2007.