Email Updates
Newspaper/Magazine Article
Using Twitter to assess patient takes on patient experience.
November 11, 2020
Heath S. Patient Engagement HIT. October 29, 2020.
Twitter is evolving as a useful data source for patient safety. This news story discusses an examination of public use of a patient-complaint hashtag that recorded patient experiences of misdiagnosis, disrespect and miscommunication that contributed to poor relations with physicians, medical errors, and harm.
