Updating Eindhoven: clarifying the features of a patient safety near miss.
Near misses and close calls are patient safety events that have the potential to cause patient harm but ultimately did not. This mixed method study with healthcare professionals, regulatory bodies, and representatives of other high reliability industries explored the key features of near miss identification, reporting, and learning. Participants identified several situations constituting near misses in different industries but note a lack of clear agreement on the features and definition of a near miss.