Self-Reported Learning (SRL), a voluntary incident reporting system experience within a large health care organization.
Lurvey LD, Fassett MJ, Kanter MH. Self-Reported Learning (SRL), a voluntary incident reporting system experience within a large health care organization. Jt Comm J Qual Patient Saf. 2021;47(5):288-295. doi:10.1016/j.jcjq.2021.01.002.
High reliability organizations encourage staff to self-report errors and hazards for comprehensive review and improvement. Three hospitals in one health system implemented a voluntary error reporting system for clinicians to report their own and others’ clinical errors. Although only 5% of reported errors were physician self-reports, there were still benefits: it captured novel errors, provided a safe space to report those errors, and encouraged secondary insights into causes of the errors.