Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Study

Safety in teletriage by nurses and physicians in the United States and Israel: narrative review and qualitative study.

Haimi M, Wheeler SQ. Safety in teletriage by nurses and physicians in the United States and Israel: narrative review and qualitative study. JMIR Hum Factors. 2024;11:e50676. doi:10.2196/50676.

Save
Print
May 1, 2024
Haimi M, Wheeler SQ. JMIR Hum Factors. 2024;11:e50676.
View more articles from the same authors.

Teletriage is a component of telehealth wherein patients or their families seek advice on their symptoms and whether, and how urgently, they should seek additional care. This article includes a narrative review and interviews with one American nurse and 15 Israeli pediatric physicians who practice teletriage. Despite the differences between provider profession and health care system, the same essential elements of safe teletriage were identified: specialized clinical training, electronic algorithms and protocols, documentation, and clinical call center standards.

Save
Print
Cite
Citation

Haimi M, Wheeler SQ. Safety in teletriage by nurses and physicians in the United States and Israel: narrative review and qualitative study. JMIR Hum Factors. 2024;11:e50676. doi:10.2196/50676.