"Mr Smith's been our problem child today...": anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs. | PSNet

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"Mr Smith's been our problem child today...": anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs.

January 22, 2016

Bergman AA, Flanagan ME, Ebright PR, et al. BMJ Qual Saf. 2016;25(2):84-91.

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This qualitative analysis found that anticipatory management conversation occurred in most physician-to-physician and nurse-to-nurse verbal handoffs. The authors suggest that structured handoffs should be supplemented with additional verbal communication regarding relevant contextual information.

PubMed citation

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Discontinuities, Gaps, and Hand-Off Problems

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