Lessons Learned? Building a Culture of Patient Safety Within the Veterans Health Administration.
US House of Representatives Committee on Veterans' Affairs Subcommittee on Health. 117th Cong. 1st Sess (2021).
The Veterans Health Administration is a large complex system that faces various challenges to safe care provision. At this hearing, government administrators testified on current gaps that detract from safe care in the Veteran’s health system. The experts discussed several high-profile misconduct and systemic failure incidents, suggested that the culture and leadership within the system overall enables latency of issues, and outlined actions being taken to address weaknesses.