Impact of miscommunication in medical dispute cases in Japan.
Aoki N, Uda K, Ohta S, et al. Impact of miscommunication in medical dispute cases in Japan. Int J Qual Health Care. 2008;20(5):358-62. doi:10.1093/intqhc/mzn028.
This study of closed malpractice claims identified poor communication between clinicians and patients as a major contributor to medical disputes, even when appropriate care was delivered.
Aoki N, Uda K, Ohta S, et al. Impact of miscommunication in medical dispute cases in Japan. Int J Qual Health Care. 2008;20(5):358-62. doi:10.1093/intqhc/mzn028.