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How reliable is your hospital? A qualitative framework for analysing reliability levels.

Ikkersheim DE, Berg M. How reliable is your hospital? A qualitative framework for analysing reliability levels. BMJ Qual Saf. 2011;20(9):785-790.

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September 7, 2011
Ikkersheim DE, Berg M. BMJ Qual Saf. 2011;20(9):785-790.
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This commentary discusses reliability theory in patient safety and describes an assessment framework to help measure the reliability of processes and practices in hospitals.

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Ikkersheim DE, Berg M. How reliable is your hospital? A qualitative framework for analysing reliability levels. BMJ Qual Saf. 2011;20(9):785-790.