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Hospitals shine light on mistakes by publicly saying: "we're sorry."

Hospitals shine light on mistakes by publicly saying: "we're sorry." O'Reilly KB.

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August 16, 2008
This article reports on hospital officials' public admissions of error and discusses the potential impact of these disclosures on patient safety.
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Hospitals shine light on mistakes by publicly saying: "we're sorry." O'Reilly KB.