Feeling safe in the context of digitalization in healthcare: a scoping review.
As more and more digital technologies are relied upon in healthcare, understanding patient and provider perceived safety is increasingly important. This scoping review highlights perceived safety of digital technology at the individual, community/organization, and societal/system levels. Unsurprisingly, strong perceived safety increased the acceptance of digital technologies and lower perceived safety decreased acceptance. Strong perceived safety also resulted in overreliance on technology, resulting in lack of attention. Perceived safety in the context of ethics, economics, transparency, and more are also discussed.