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The faces of errors: a case-based approach to educating providers, policy makers, and the public about patient safety.

Wachter R, Shojania KG. The faces of errors: a case-based approach to educating providers, policymakers, and the public about patient safety. Jt Comm J Qual Saf. 2004;30(12):665-670.

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January 4, 2017
Wachter R, Shojania KG. Jt Comm J Qual Saf. 2004;30(12):665-670.
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The development of a case-based approach to educate patients and providers about patient safety is described. Using several modes of dissemination—a series in a peer-reviewed journal, website development, and lay press publication—the authors describe their process and its successful application. Authors Wachter and Shojania were awarded the John Eisenberg Award in 2004 for their work.

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Wachter R, Shojania KG. The faces of errors: a case-based approach to educating providers, policymakers, and the public about patient safety. Jt Comm J Qual Saf. 2004;30(12):665-670.