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Review

The effectiveness of tele-triage during the COVID-19 pandemic: a systematic review and narrative synthesis.

Farzandipour M, Nabovati E, Sharif R. The effectiveness of tele-triage during the COVID-19 pandemic: a systematic review and narrative synthesis. J Telemed Telecare. 2024;30(9):1367-1375. doi:10.1177/1357633x221150278.

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February 8, 2023
Farzandipour M, Nabovati E, Sharif R. J Telemed Telecare. 2024;30(9):1367-1375.
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Remote triage allows patients to receive guidance about whether to seek care and, if required, what level of care. This review of remote triage focuses exclusively on tele-triage studies conducted during the COVID-19 pandemic. The studies reported on five broad outcome categories (access to care, triage rates, patient safety, post-triage clinical outcomes, and patient satisfaction) with highly positive outcomes.

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Farzandipour M, Nabovati E, Sharif R. The effectiveness of tele-triage during the COVID-19 pandemic: a systematic review and narrative synthesis. J Telemed Telecare. 2024;30(9):1367-1375. doi:10.1177/1357633x221150278.