Coaching to improve the quality of communication during briefings and debriefings.
Kleiner C, Link T, Maynard T, et al. Coaching to improve the quality of communication during briefings and debriefings. AORN J. 2014;100(4):358-68. doi:10.1016/j.aorn.2014.03.012.
Communication failures have been identified as major contributors to errors. A formal coaching program, conducted by a retired surgeon, significantly improved the quality of preoperative and postoperative communication between members of the operating room team.
Kleiner C, Link T, Maynard T, et al. Coaching to improve the quality of communication during briefings and debriefings. AORN J. 2014;100(4):358-68. doi:10.1016/j.aorn.2014.03.012.