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Study
In chronic condition: experiences of patients with complex health care needs, in eight countries, 2008.
January 15, 2009
Schoen C, Osborn R, How SKH, et al. Health Aff (Millwood). 2009;28(1):w1-16.
This survey shares patient experiences from eight health care systems and highlights differences in attributes such as access, safety, and care efficiency. The Commonwealth Fund also supported a similar past report that used patient experiences to discuss moving toward higher-performing health systems.
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