Email Updates
Review
What is learning? A review of the safety literature to define learning from incidents, accidents and disasters.
May 10, 2014
Drupsteen L, Guldenmund FW. J Contingencies Crisis Manage. 2014;22(2):81-96.
Health care has discussed using failures as opportunities for improvement. This review covers the evidence on learning from errors and identifies key processes to ensure the effectiveness of this method, including face-to-face discussions about incidents and establishing a culture of trust.
