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A systematic review of workplace triggers of emotions in the healthcare environment, the emotions experienced, and the impact on patient safety.

Sattar R, Lawton R, Janes G, et al. A systematic review of workplace triggers of emotions in the healthcare environment, the emotions experienced, and the impact on patient safety. BMC Health Serv Res. 2024;24(1):603. doi:10.1186/s12913-024-11011-1.

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May 29, 2024
Sattar R, Lawton R, Janes G, et al. BMC Health Serv Res. 2024;24(1):603.
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Healthcare workers may experience a variety of emotionally charged situations in their daily work. Based on 90 studies, this systematic review identified seven categories of emotional triggers in healthcare settings, including workplace toxicity, the repercussions of safety events, and lack of leadership support. The authors note a need for future research exploring how emotions influence patient safety processes and outcomes. 

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Sattar R, Lawton R, Janes G, et al. A systematic review of workplace triggers of emotions in the healthcare environment, the emotions experienced, and the impact on patient safety. BMC Health Serv Res. 2024;24(1):603. doi:10.1186/s12913-024-11011-1.