Reliability of verbal handoff assessment and handoff quality before and after implementation of a resident handoff bundle.
Standardized handoff protocols have been shown to reduce adverse events among hospitalized patients. This study reports on the development and validation of a tool for assessing the quality of verbal handoffs between pediatric residents. The tool demonstrated excellent potential for evaluating resident handoff skills, but the authors note that observation of more than 20 handoffs per resident would be required to determine competency.