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Patient safety climate (PSC) perceptions of frontline staff in acute care hospitals: examining the role of ease of reporting, unit norms of openness, and participative leadership.
Zaheer S, Ginsburg LR, Chuang Y-T, et al. Patient safety climate (PSC) perceptions of frontline staff in acute care hospitals: examining the role of ease of reporting, unit norms of openness, and participative leadership. Health Care Manage Rev. 2015;40(1):13-23. doi:10.1097/HMR.0000000000000005.
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December 19, 2014
Zaheer S, Ginsburg LR, Chuang Y-T, et al. Health Care Manage Rev. 2015;40(1):13-23.
This survey found that the ease with which errors can be reported is an important driver of frontline staff perception of safety culture at the unit level. A frequent criticism of many voluntary error reporting systems is that they are cumbersome and not straightforward to use.
