Measuring team performance in healthcare: review of research and implications for patient safety.
Jeffcott SA, Mackenzie CF. Measuring team performance in healthcare: review of research and implications for patient safety. J Crit Care. 2008;23(2):188-96. doi:10.1016/j.jcrc.2007.12.005.
This article discusses various methods of assessing team performance in health care, including direct observation, surveys, and video-based analysis, and outlines the strengths and drawbacks of each method.
Jeffcott SA, Mackenzie CF. Measuring team performance in healthcare: review of research and implications for patient safety. J Crit Care. 2008;23(2):188-96. doi:10.1016/j.jcrc.2007.12.005.