Measuring communication in the surgical ICU: better communication equals better care.
Williams M, Hevelone N, Alban RF, et al. Measuring communication in the surgical ICU: better communication equals better care. J Am Coll Surg. 2010;210(1):17-22. doi:10.1016/j.jamcollsurg.2009.09.025.
Communication errors between residents and fellows were common in the surgical intensive care unit, but decreased after an intervention that stressed the importance of communication as a patient safety measure.
Williams M, Hevelone N, Alban RF, et al. Measuring communication in the surgical ICU: better communication equals better care. J Am Coll Surg. 2010;210(1):17-22. doi:10.1016/j.jamcollsurg.2009.09.025.