Leadership behaviors, attitudes and characteristics to support a culture of safety.
Organizational leaders play a critical role in supporting a strong patient safety culture. In this study, patient safety leaders were interviewed to determine leadership characteristics and attitudes associated with creating and maintaining a robust safety culture. Results reveal several behaviors (e.g., exhibiting patient safety behavior), beliefs (e.g., fair and equitable measures of accountability), and characteristics (e.g., building trust and connections) that leaders need to support a successful culture of safety.