Improving patient safety by repeating (read-back) telephone reports of critical information.

Joan Barenfanger; Robert L. Sautter; Diane L. Lang; Susan M. Collins; Donna M. Hacek; Lance R. Peterson

Study

Improving patient safety by repeating (read-back) telephone reports of critical information.

December 23, 2008

Barenfanger J, Sautter RL, Lang DL, et al. Am J Clin Pathol. 2004;121(6):801-3.

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