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Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom?

Urwin R, Pavithra A, Mcmullan RD, et al. Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom? BMJ Open Qual. 2023;12(4):e002413. doi:10.1136/bmjoq-2023-002413.

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January 31, 2024
Urwin R, Pavithra A, Mcmullan RD, et al. BMJ Open Qual. 2023;12(4):e002413.
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Unprofessional behaviors among health care workers can impede safety culture and harm patients and colleagues. In this study, researchers examined 2,504 reports of positive and unprofessional coworker behavior over a three-year period at one Australian hospital. The most commonly reported positive behaviors included non-technical skills, values-driven behavior, and actions that enhanced patient care delivery. Frequently reported unprofessional behaviors included being rude, humiliating or ridiculing others, and ignoring others’ opinions.

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Urwin R, Pavithra A, Mcmullan RD, et al. Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom? BMJ Open Qual. 2023;12(4):e002413. doi:10.1136/bmjoq-2023-002413.

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