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Commentary

The heart of health care: parents' perspectives on patient safety.

Micalizzi DA, Bismark M. The heart of health care: parents' perspectives on patient safety. Pediatr Clin North Am. 2012;59(6):1233-1246. doi:10.1016/j.pcl.2012.08.004.

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November 28, 2016
Micalizzi DA, Bismark M. Pediatr Clin North Am. 2012;59(6):1233-1246.
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This commentary outlines a service recovery model to help providers communicate effectively with patients and their families after an adverse event.

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Micalizzi DA, Bismark M. The heart of health care: parents' perspectives on patient safety. Pediatr Clin North Am. 2012;59(6):1233-1246. doi:10.1016/j.pcl.2012.08.004.