Healthcare provider complaints to the emergency department: a preliminary report on a new quality improvement instrument.
Griffey RT, Bohan JS. Healthcare provider complaints to the emergency department: a preliminary report on a new quality improvement instrument. Qual Saf Health Care. 2006;15(5):344-6.
This study found that other health care providers were a relatively frequent source of complaints for the emergency department, and the issues they raised could be used to identify opportunities to improve quality and safety.
Griffey RT, Bohan JS. Healthcare provider complaints to the emergency department: a preliminary report on a new quality improvement instrument. Qual Saf Health Care. 2006;15(5):344-6.