Harm Caused by Delays in Transferring Patients to the Right Place of Care.
Farnborough, UK: Healthcare Safety Investigation Branch; August 2023.
Handoffs between prehospital emergency medical services (EMS) providers and hospital emergency departments (EDs) can be suboptimal, which increases patient harm potential. This report examines National Health Service discharge delays. It suggests a systemic approach is needed to address flow and capacity factors that contribute to ineffective and unsafe interfacility discharge and transfer.