Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician.

Brian M. Wong; Mark Cheung; Hasan Dharamshi; Sonia Dyal; Alex Kiss; Dante Morra; Sherman Quan; Khalil Sivjee; Edward Etchells

Study

Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician.

September 26, 2012

Wong BM, Cheung M, Dharamshi H, et al. BMJ Qual Saf. 2012;21(10):855-62.

View more articles from the same authors.

This study redesigned a hospital's paging process to reduce pages sent to the wrong physician by adopting team-based paging practices.

PubMed citation

Available at

Related Resources From the Same Author(s)

Frequency and clinical importance of pages sent to the wrong physician.

April 30, 2014

Real-time automated paging and decision support for critical laboratory abnormalities.

October 31, 2011

The intended and unintended consequences of communication systems on general internal medicine inpatient care delivery: a prospective observational case study of five teaching hospitals.

September 28, 2016

Application of a trigger tool in near real time to inform quality improvement activities: a prospective study in a general medicine ward.

March 18, 2015

Computerised provider order entry and residency education in an academic medical centre.

August 1, 2012

Real-time clinical alerting: effect of an automated paging system on response time to critical laboratory values—a randomised controlled trial.

March 23, 2011

Electronic prescribing in an ambulatory care setting: a cluster randomized trial.

July 6, 2012

Effect of a postdischarge virtual ward on readmission or death for high-risk patients: a randomized clinical trial.

November 3, 2015

Morning handover of on-call issues: opportunities for improvement.

August 2, 2015

Medication reconciliation during internal hospital transfer and impact of computerized prescriber order entry.

December 22, 2010

Related Resources

Annual Perspective

Improving Diagnostic Safety and Quality

April 26, 2023

Safer Hospital Care: Strategies for Continuous Innovation, Second Edition.

May 16, 2019

How improving practice relationships among clinicians and nonclinicians can improve quality in primary care.

January 3, 2017

The influence of organizational factors on patient safety: examining successful handoffs in health care.

January 20, 2016

Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out.

September 30, 2015

Physicians' needs in coping with emotional stressors: the case for peer support.

December 21, 2014

The interpretability of doctor identification badges in UK hospitals: a survey of nurses and patients.

June 25, 2014

What is patient safety culture? A review of the literature.

July 28, 2010

Making hospital care safer and better: the structure-process connection leading to adverse events.

June 22, 2009

What pilots can teach hospitals about patient safety.

August 5, 2008

See More About The Topic

Hospitals

Facility and Group Administrators

Organizational Behaviorists

General Internal Medicine

Hospital Medicine

Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site

Submit Your Training

Continue as a Guest

Continue Logged In

Submit Your Training

Continue as a Guest

Continue Logged In

New Users to the PSNet site

Submit Your Toolkit

Continue as a Guest

Continue Logged In

Submit Your Toolkit

Continue as a Guest

Continue Logged In

New Users to the PSNet site

Submit Your WebM&M Case

Continue as a Guest

Continue Logged In

Submit Your WebM&M Case

Continue as a Guest

Already have a PSNet

Account?

New Users