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Communication failure: basic components, contributing factors, and the call for structure.

Dayton E, Henriksen K. Communication failure: basic components, contributing factors, and the call for structure. Jt Comm J Qual Patient Saf. 2007;33(1):34-47.

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September 27, 2010
Dayton E, Henriksen K. Jt Comm J Qual Patient Saf. 2007;33(1):34-47.
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The authors describe how individual, group, and organizational factors complicate communications in health care and discuss structured communication tools to minimize error.

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Dayton E, Henriksen K. Communication failure: basic components, contributing factors, and the call for structure. Jt Comm J Qual Patient Saf. 2007;33(1):34-47.