Beyond the clinical team: evaluating the human factors-oriented training of non-clinical professionals working in healthcare contexts.
Nonclinicians such as hospital administrators or law enforcement officials frequently encounter individuals in the health care context. Researchers developed and tested an instrument to measure nonclinician professionals' interpersonal skills and decision-making in health care environments for use in simulation training. The tool was found to be reliable and valid, and the authors suggest that it could be used to enhance patient safety training for nonclinicians.