Are you listening...Are you really listening?

Charles R. Denham; Jennifer Dingman; Mary Foley; Dan Ford; Becky Martins; Patti O'Regan; Arlene Salamendra

Commentary

Are you listening...Are you really listening?

June 9, 2011

Denham CR, Dingman J, Foley M, et al. J Patient Saf. 2008;4(3):148-161.

View more articles from the same authors.

This article discusses verbal communication and how human factors, authority gradients, team interaction, health literacy, and active listening can affect safety improvement.

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See More About The Topic

Quality and Safety Professionals

Discontinuities, Gaps, and Hand-Off Problems

Communication between Providers

Health Literacy Improvement

Human Factors Engineering

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