Addressing the Loss of Trust in Safety Culture.
Philadelphia, PA: Building Trust and the ABIM Foundation; September 13, 2022.
Trust in patient safety processes encourages reporting of concerns, learning from error, and development of safety-focused patient/family partnerships. This session discussed how criminal actions against clinicians who err, challenge the balance needed to ensure that patients can trust the health care system to hold those accountable when error occurs, while enabling clinicians to trust their reported mistakes to be managed appropriately.